CX Builders is an Oracle Silver Partner that solely specialises in Oracle Service Cloud. With many years of experience in implementations, customisations and integrations, we help to quickly achieve the full potential of any Oracle Service Cloud site. We are praised by our customers for our fast and agile approach, the deep product knowledge and good solutions.
These are some of the services we provide for your Oracle Service Cloud site. Contact us for more information.
Setting up processes within the console. Rules, Custom Objects, Workspaces, Reports etc
Translate functional requirements into a solid technical design based on years of experience
Branding the Customer Portal to match the style of your website & customizing the functionality to meet your exact requirements.
Integration with external systems using the Soap Api, Setting up SAML Single Sign On, Custom processes to perform complex logic
Not sure if your site is configured the way it should be, or do you want a clear picture of how everything is tied together after years of customization?
Our user friendly Add-Ins with quality code can perform any custom task for your users in the Oracle Service Cloud console.
MailMerge is a powerful Mail Merge / White Mail Add-In that allows users to merge data from Service Cloud into a Word or Pdf document.
MailMerge OverviewMultiSelect by CX Builders is a workspace Add-In for Oracle Service Cloud, which allows users to select multiple items from a menu.
MultiSelect OverviewCX Editor is a True WYSIWYG editor integrated in the BUI, that allows you to edit your answers exactly like your customers see them.
CX Editor OverviewAnswer SEO is an SEO and content analysis tool for answers in the BUI. It provides a real time SEO score and feedback on how to improve your content.
Answer SEO OverviewCX Builders Answer Versioning is a freeware answer versioning solution that can be used in the Console and in BUI.
Versioning OverviewBelow some of our customers we work for.
CX Builders